Remote AI Agent Engineering Lead

Description:

• Groupon is a marketplace that connects customers with local businesses and offers new experiences and services.
• The company is undergoing a significant AI-first transformation, focusing on building an intelligent copilot for merchants.
• The AI Agent Engineering Lead will be responsible for architecting, building, and shipping the foundational agentic system for merchant interactions.
• The role involves designing and delivering a chat-based assistant using Retrieval-Augmented Generation (RAG) and integrating it with complex merchant data.
• The candidate will implement a scalable architecture and maintain RESTful APIs and microservices to ensure high performance and reliability.

Requirements:

• The ideal candidate should have experience in building and shipping AI agents or chatbots, with fluency in modern agentic patterns like RAG and prompt engineering.
• A minimum of 5 years of experience in backend engineering, distributed systems, and microservices is required.
• The candidate should be a polyglot software engineer, proficient in multiple programming languages.
• Strong collaboration and mentoring skills are essential, as the role involves guiding the team on technical decisions and best practices.
• Experience in marketplaces, e-commerce, or B2B SaaS, particularly with seller/merchant platforms, is a significant advantage.

Benefits:

• The position offers the opportunity to build a greenfield project, making foundational architectural decisions that will shape the AI strategy.
• It is a high-impact role with direct involvement from C-level executives, ensuring visibility within the company.
• Groupon fosters a true AI-first culture, encouraging innovation and experimentation in solving challenges.
• There is a clear career trajectory for growth into formal leadership as the agentic systems scale.