Remote AI Engineer

Description:

• ANNA Money is a fast-growing fintech company focused on simplifying the management of small businesses through a comprehensive platform that includes business accounts, invoicing, tax tools, and AI-powered administration.
• The company is headquartered in the UK and is expanding into Australia, targeting freelancers, sole traders, and small business owners.
• The Workstation product team is seeking an AI Engineer to enhance customer operations by integrating AI agents into their internal platform used by support specialists.
• The role involves developing tools that allow AI to assist humans in resolving tasks and improving customer service efficiency.
• One of the initial projects will focus on automating the dispute resolution workflow, which involves complex processes that AI can help streamline.
• Responsibilities include developing operational efficiency metrics, leading the design and development of AI features, automating routine tasks, enhancing workflow management, and establishing quality assurance systems.

Requirements:

• Candidates must be fluent in Python and possess deep knowledge of statistical packages and machine learning/deep learning libraries such as Scikit-learn, NumPy, Keras/TensorFlow/PyTorch, and visualization libraries like Matplotlib, Plotly, and Seaborn.
• Fluency in SQL and familiarity with data visualization tools such as DataStudio and Tableau are required.
• A proactive and self-motivated attitude is essential, along with a commitment to staying updated on the latest advancements in AI, particularly in large language models and agentic architectures.
• A strong track record of implementing and optimizing production machine learning systems in a commercial or startup environment is necessary.
• Knowledge of agentic frameworks like Google ADK, CrewAI, and AutoGen is preferred.
• Good knowledge of DevOps in a Data Science context, including MLOps and LLMOps, would be beneficial.

Benefits:

• The position offers a competitive salary.
• Employees can enjoy hybrid working arrangements with a central London office.
• A private healthcare plan is provided.
• Pension plans are available for employees.
• An Employee Assistance Programme, including counseling services, is offered.
• There is flexibility to work from home.
• A training and development budget of £1,000 per annum is allocated for professional growth.
• Employees receive a "Take a Break" budget (holiday money) of £1,000 per annum.
• A childcare voucher scheme is also available.