Zenarate is a profitable SaaS company that utilizes advanced speech processing, AI, and machine learning to enhance contact center operations.
The company has achieved 100% year-over-year growth and is focused on prioritizing customers and employees.
Zenarate's platform is utilized in over a dozen countries and supports 13 languages, serving major brands like Nintendo, Google Play, and American Express.
The management team has a proven history of building successful companies.
The AI Engineer will design, develop, and implement AI solutions to address complex problems across various domains.
Responsibilities include collaborating with stakeholders, researching and developing AI algorithms, implementing machine learning techniques, building scalable AI systems, optimizing AI models, developing data pipelines, evaluating AI algorithms, integrating AI components, and conducting testing and validation of AI models.
Requirements:
A Bachelor's degree in computer science, engineering, or a related field is required.
Candidates must have 4-6 years of proven experience in developing AI solutions, focusing on machine learning, deep learning, and natural language processing.
Proficiency in programming languages such as Python, Java, or C++ is necessary, along with experience using AI libraries and frameworks like TensorFlow and PyTorch.
A solid understanding of data structures, algorithms, and statistical techniques for data analysis and modeling is essential.
Familiarity with industry-grade large language models (LLMs) and basic prompt engineering techniques is preferred, with prior experience in LLM integrations being a plus.
Experience with prototyping tools such as Streamlit or Gradio is advantageous.
Knowledge of big data technologies (e.g., Hadoop, Spark) and cloud computing platforms (e.g., AWS, Azure, GCP) is a plus.
Strong problem-solving skills and creativity in designing innovative AI solutions are required.
Excellent communication skills are necessary for effective collaboration with cross-functional teams and presenting technical concepts to non-technical stakeholders.
Benefits:
Zenarate offers a competitive salary package that will grow with experience.
Employees receive a full suite of benefits, including health insurance, team parties, and outdoor tours.
The workplace is casual and values each employee's ideas and contributions.
Employees enjoy the agility of a growing and profitable start-up environment focused on building marketing solutions for Fortune 50 customers.
Mentorship is provided by experienced engineers with a track record of delivering significant software projects.
Flexible work arrangements are available to accommodate employees' needs.