At ConsumerAffairs, we help brands build trust, protect their reputations, and drive meaningful customer connections.
We are expanding our Business Intelligence capabilities and looking for a dynamic Business Intelligence Analyst to join our team.
In this role, you will work at the intersection of data, technology, and business strategy.
You will develop scalable data visualizations, collaborate on data infrastructure, and apply cutting-edge AI tools to unlock actionable insights.
You will design, develop, and maintain dashboards and reports primarily using Tableau, ensuring scalable and reusable data models.
You will collaborate closely with Data Engineering and Data Architecture teams to design optimized Snowflake data marts and ensure efficient, high-quality data pipelines.
You will develop and manage common data source models in Tableau to promote consistency and scalability across multiple departments.
You will partner with Engineering teams to automate data workflows and orchestrate data refreshes using tools like Airflow.
You will lead initiatives to push automated report distribution and drive broader data accessibility across the organization.
You will apply business knowledge to translate complex data into strategic insights.
You will leverage AI and large language models (LLMs) to enhance reporting, analytics processes, and overall business intelligence capabilities.
You will collaborate cross-functionally to gather requirements, prioritize initiatives, and deliver data-driven solutions that align with business objectives.
You will manage tasks and project timelines using Atlassian Jira, ensuring high transparency and accountability across deliverables.
You will continuously identify opportunities to improve data visualization best practices, driving a culture of data literacy throughout the company.
Requirements:
A Bachelor’s degree in Data Science, Computer Science, Information Systems, Business Analytics, or a related field is required; a Master’s degree is a plus.
You must have 3+ years of professional experience in business intelligence or analytics roles with demonstrated success in similar environments.
Advanced expertise in relational databases is required, with a strong preference for Snowflake experience.
Proficiency in BI platforms, specifically Tableau, is necessary, with proven experience developing enterprise-level dashboards and data models.
Familiarity with project management and agile methodologies is required, with hands-on experience in tools like Jira.
Practical knowledge of AI/ML applications in data analysis is essential, such as utilizing LLMs for data summarization, anomaly detection, and report generation.
Strong SQL skills and understanding of database design and optimization principles are required.
Experience collaborating with data engineering teams on ETL/ELT processes and orchestration frameworks like Airflow is necessary.
Excellent communication skills are required, with the ability to translate technical findings into actionable business insights.
A demonstrated eagerness for continuous learning, adaptability to emerging technologies, and a growth mindset is essential.
A Master's Degree or PhD is a plus.
Benefits:
Health Care Plan (Medical, Dental & Vision) is provided.
A Retirement Plan (401k) is available.
Life Insurance (Basic, Voluntary & AD&D) is included.
Paid Time Off (Vacation, Sick & Public Holidays) is offered.
Family Leave (Maternity, Paternity) is available.
Short Term & Long Term Disability benefits are provided.
