Yuma AI is building a complete orchestration platform that deploys autonomous AI agents dedicated to customer support in e-commerce.
The company is a leader in the space, offering one of the most advanced platforms to date, supporting over 100 paying customers.
Yuma's top merchants automate over 80% of their support tickets through the platform.
Founded by Guillaume Luccisano, a third-time YC founder, Yuma has a team of 20 dedicated and talented individuals focused on delivering value through AI.
The engineering team consists of 7 engineers who work at a fast pace, handling product iterations, A/B testing, LLM research, AI Agents pipeline, new feature development, and performance optimizations.
The backend is built on Ruby on Rails API powered by PostgreSQL, Redis, and Sidekiq, while the frontend uses Next.js and React.
The team processes millions of support tickets and e-commerce data points each month.
Yuma is not a 9-to-5 team and is committed to delivering excellence in their craft.
Requirements:
Candidates must have led and built multiple large Rails applications and strive for excellence in their work.
A pragmatic approach is essential, favoring speed of iteration while maintaining high product quality.
Candidates should be driven by delivering the best experience and value to users, with a preference for backend projects but also willing to work on frontend tasks.
Recent experience with LLMs is mandatory, and candidates should have adopted AI in their daily tasks.
Comfort with building using LLMs and managing non-deterministic output is required.
A strong sense of ownership and a relentless drive to deliver value are essential traits for candidates.
Educational background is not a priority; skills and drive are what matter most.
Benefits:
The opportunity to work in a fast-paced startup environment with a small, dedicated team.
The chance to contribute to a leading platform in the AI and e-commerce space.
A culture that values ownership, excellence, and delivering value to users.
The flexibility to work outside of traditional 9-to-5 hours, focusing on results rather than hours worked.