The Builder team will focus on building and optimizing AI-powered workflows with AirOps, reducing the workload on CX Builders and allowing them to handle customer relationships.
This role requires strong coding skills, LLM prompting expertise, and workflow automation experience.
Responsibilities include building and optimizing AI-driven workflows using AirOps.
The candidate will implement LLM prompting techniques for content generation and automation.
The role involves working closely with the CX Team to translate strategy into technical implementations.
The candidate will automate processes using workflow automation tools.
Providing technical feedback to improve workflow efficiency and scalability is also a key responsibility.
The candidate will debug and troubleshoot workflow issues, ensuring high reliability.
Requirements:
Proficiency in Python and/or JavaScript for workflow development and automation is required.
Experience with LLMs and AI techniques, including prompt engineering and retrieval, is necessary.
Strong communication skills in English, both written and verbal, are essential.
Familiarity with workflow automation tools is required.
The candidate must possess strong problem-solving skills and the ability to work independently.
Experience working in a fast-paced, execution-focused environment is necessary.
The ability to communicate effectively with technical and non-technical stakeholders is required.
Benefits:
The job offers the opportunity to work on innovative AI-powered projects that enhance customer relationship management.
Employees will gain experience in cutting-edge AI techniques and workflow automation tools.
The role provides a collaborative environment where technical and strategic skills can be developed.
There is potential for career growth within a fast-paced and execution-focused team.