Remote Business Systems Lead (Financial Platforms)

Description:

• Affirm is reinventing credit to make it more honest and friendly, allowing consumers to buy now and pay later without hidden fees or compounding interest.
• As a Lead Engineer, you will be a key member of the Business Systems team within Servicing, collaborating with various teams to deliver technical solutions to business problems.
• You will lead high-impact projects from inception to completion, ensuring alignment with the company's strategic goals and measurable results.
• The role involves serving as the tech lead for a team of system leads, providing technical strategy for platform improvement and project deliverables.
• Responsibilities include optimizing Salesforce as the primary CRM, setting technical strategy, collaborating across teams, maintaining integrations, enforcing best practices, and driving excellence in DevOps.
• You will manage system enhancements, oversee JIRA boards for business systems projects, develop metrics for system observability, and provide training and documentation for effective use of business systems.

Requirements:

• A Bachelor’s degree in a related field or equivalent practical experience is required.
• Candidates must have 5+ years of experience in Business Systems Engineering, Software, or Enterprise Applications, preferably in a fintech, SaaS, or high-growth tech environment.
• Deep expertise in Salesforce is essential, with preferred certifications including Salesforce Admin, Advanced Admin, Platform App Builder, and Developer I.
• Experience in implementing and improving Salesforce platform observability and availability best practices is required.
• Candidates should be comfortable navigating from low-level language idioms to the architecture of large systems.
• Mastery in gathering and iterating on feedback from engineering and cross-functional peers is necessary.
• Experience with Salesforce Service Cloud functionality, including Case Management and Service Console configurations, is required.
• Familiarity with Lightning web components, Apex, BuildKite, GitHub, and other development or CI/CD tools within Salesforce is needed.
• A strong understanding of data modeling, reporting, and analytics, with experience leveraging Snowflake for business intelligence, is essential.
• Technical proficiency in Salesforce administration, declarative development, and basic Apex development is required.
• Hands-on experience with JIRA, Notion, and Agile methodologies to manage sprints and system-related projects is necessary.
• Candidates must demonstrate the ability to thrive in a fast-paced, high-performance culture while balancing multiple priorities.

Benefits:

• Affirm offers comprehensive health care coverage, covering all premiums for all levels of coverage for employees and their dependents.
• Employees receive generous stipends for spending on technology, food, lifestyle needs, and family-forming expenses through Flexible Spending Wallets.
• The company provides competitive vacation and holiday schedules, allowing employees to take time off to rest and recharge.
• An employee stock purchase plan (ESPP) is available, enabling employees to buy shares of Affirm at a discount.
• Affirm is a remote-first company, allowing employees to work from almost anywhere within the country of employment.