Nuvei is a Canadian fintech company that accelerates the business of clients globally by providing modular, flexible, and scalable payment processing technology.
The Solution Engineer team acts as technical and product advisors to potential partnership or prospect clients, architecting solutions with Nuvei payment services.
The role involves managing solutions or pre-sale for Nuvei’s growing portfolio of merchants within the Sales Operations department of the Digital Payments Division.
Responsibilities include advising new prospects on Nuvei’s products, coordinating technical project timelines, and ensuring high-quality project delivery.
The position requires assessing customer technical requirements, guiding the integration process, and troubleshooting technical issues.
Candidates must have a strong technical education and experience in online payment technology.
The role includes leading technical implementation projects for new customers, establishing operational excellence, and providing excellent customer service.
The position requires the ability to manage multiple projects and collaborate in a global remote environment.
A passion for technology and customer service, along with experience in payment systems or fintech, is essential.
Requirements:
Candidates must have 3+ years of hands-on implementation and solution experience as a Solution/Pre-sale Engineer or at least 2 years as an Integration Engineer or Implementation Engineer.
A minimum of 2 years of experience in the payments industry, with knowledge of payment solutions such as EMV, eWallet, Mobile Payments, and web services, is required.
Proven ability to read, debug, and understand web applications (HTML, CSS, JavaScript) is necessary.
Working knowledge of web integration technologies, including iframes, widgets, SDK, Single Sign-On, APIs, and other SaaS technologies, is essential.
Full professional proficiency in English, both written and verbal, is required.
Candidates should be creative thinkers with experience in understanding client pain points.
Familiarity with SalesForce, Zendesk, or similar ticketing systems is preferred.
Strong knowledge of data models and working knowledge of SQL is also required.
Benefits:
Nuvei offers a wide variety of benefits, including Medical, Dental, Vision, Short-Term Disability (STD), Long-Term Disability (LTD), Paid Time Off, and a 401(k) plan.
Additional perks include frequent training programs on new systems and platforms, free virtual yoga, meditation, and fitness classes, and opportunities for community involvement and social activities.
Employees receive Group Private Medical Insurance and can participate in an employee recognition program with possibilities for advancement in various fields.
The work environment is described as modern, dynamic, and supportive.
