Remote Client Solutions Architect

Description:

• Arine is a rapidly growing healthcare technology and clinical services company based in San Francisco, focused on ensuring individuals receive the safest and most effective treatments for their healthcare needs.
• The company aims to address the significant waste and harm caused by incorrect medications, which costs the US healthcare system over $528 billion annually.
• Arine's software platform combines data science, machine learning, AI, and clinical expertise to provide a patient-centric view of medication management and develop personalized care plans.
• The Client Solutions Architect role involves engaging with clients and internal teams to maximize the use of Arine’s Medication Intelligence Platform.
• Responsibilities include understanding customer needs, mapping them to Arine solutions, and serving as a trusted technical advisor throughout the client lifecycle.
• The position requires a hands-on approach to configuring the platform, managing timelines, and collaborating with various stakeholders to ensure successful technical delivery.

Requirements:

• Candidates must have 7+ years of experience in a customer-facing technical role such as solution consultant, solutions architect, sales engineer, or technical consulting.
• A proven track record of leading complex technical projects with multiple stakeholders is required.
• Experience in a data-centric company, particularly with claims and EHR data, is preferred.
• Effective group-facilitation skills and confidence in leading client meetings to understand business objectives and clinical workflows are essential.
• Excellent written and verbal communication skills are necessary, with the ability to adapt communication style for different audiences.
• Candidates should thrive in dynamic environments, navigate ambiguity, and manage multiple projects simultaneously.
• Experience in agile delivery environments and proficiency in software delivery and workflow management systems, such as Atlassian/Jira, is preferred.
• A background in the healthcare industry, with an understanding of clinical workflows and payer/provider needs, is important.
• Comfort with human-readable text outputs (e.g., JSON, XML) is required; software development experience with Python or AWS Services is a bonus.
• An undergraduate degree is required, with a preference for a Master's degree; a Doctor of Pharmacy (PharmD) degree is a bonus.
• Strong knowledge of medication therapy management and quality measures is highly desirable.
• Candidates must be able to pass a background check and must live in and be eligible to work in the United States.

Benefits:

• Joining Arine offers a dynamic role with opportunities for personal and professional growth while contributing to the company's mission in healthcare.
• Employees will have the chance to collaborate closely with experienced clinicians, engineers, software architects, and digital health entrepreneurs.
• The salary range for this position is $155,000-175,000 per year, with potential additional components of the compensation package, including bonuses and equity.
• Employees are expected to participate in the Information Security Management Program and receive training on Information Security Awareness and HIPAA guidelines.
• Arine promotes a diverse and inclusive workplace, ensuring all employees are treated with fairness and respect.