Remote CloudOps Engineer

Description:

• Protera Technologies is seeking a CloudOps Engineer to ensure cloud environments run smoothly, securely, and efficiently.
• The role involves helping global clients modernize their operations with cloud-first solutions while driving automation, scalability, and reliability.
• Responsibilities include designing, managing, and optimizing cloud infrastructure across GCP, AWS, and Azure.
• The engineer will build and maintain Infrastructure as Code using Terraform to provision and scale resources reliably.
• The position requires contributing to and maintaining CI/CD pipelines to streamline deployments and operational workflows.
• The engineer will plan, schedule, and execute change management processes, including OS patching and configuration updates, while ensuring compliance.
• Automating infrastructure and configuration tasks using tools like Ansible (or other automation frameworks) is essential.
• The role involves working closely with cross-functional teams to align cloud operations with business needs and improve system reliability.
• Support for Linux (especially Red Hat and SUSE) and Windows systems is required, along with strong troubleshooting and administrative skills.
• The engineer will document processes, build runbooks, and contribute to operational excellence.
• Providing a mature and professional customer experience by directly working with customers to set expectations, showcase solution options, and drive implementation is crucial.
• The engineer will proactively ensure the highest level of availability for mission-critical infrastructure and review system performance to identify and recommend improvements.

Requirements:

• Candidates should have 3–5 years of experience in CloudOps, Infrastructure, or DevOps engineering.
• Proficiency with Terraform for infrastructure automation is required.
• Hands-on experience with CI/CD tools such as GitLab CI/CD, Jenkins, Azure DevOps, or similar is necessary.
• Deep knowledge of Linux administration (preferably Red Hat and/or SUSE) and Windows systems is essential.
• A solid understanding of change management frameworks (ITIL or equivalent) and experience with ITSM tools like ServiceNow is required.
• Administrative experience with one or more major cloud platforms (GCP, AWS, Azure) is necessary.
• Candidates should understand Virtual Server backup and restore methodologies within GCP, AWS, and Azure.
• Experience with Kubernetes for container orchestration is required.
• Scripting proficiency in Bash, PowerShell, or Python is necessary.
• Strong troubleshooting skills across networking, security, and system performance are essential.

Benefits:

• Employees will work with global enterprise clients on cutting-edge cloud solutions.
• Protera offers opportunities for fast growth with mentorship, certifications, and career development.
• Employees can make a real impact in a company where ideas are valued.
• The position offers a flexible work setup (remote/hybrid).
• Protera promotes a people-first culture with a global mindset.