Smartsheet is seeking a Solutions Engineer with a passion for solving complex challenges.
The role involves partnering directly with Sales to provide technical leadership throughout the sales process.
Responsibilities include navigating intricate deal cycles, providing value-based demonstrations, and serving as a trusted advisor to prospects and clients.
The Solutions Engineer will identify, build, and demonstrate Smartsheet solutions that address specific customer problems.
The position requires leading technical sales engagements and collaborating closely with sales teams to identify customer requirements and design solutions.
Conducting discovery sessions to uncover business processes and challenges is essential to inform the sales and solution delivery strategy.
The role involves partnering with Sales, Product, Customer Success, and Professional Services teams to enhance the overall customer experience and drive revenue growth.
The Solutions Engineer must maintain knowledge of all Smartsheet products, services, and competitors.
Participation in cross-functional and department-wide projects that support strategic initiatives is expected.
Providing feedback to Product teams to ensure solutions align with customer needs is part of the role.
Periodic travel to customer sites as a technical subject matter expert is required.
Requirements:
Candidates must have at least 2 years of experience as a PreSales Solutions Engineer, Solutions Consultant, Solution Architect, or in a related field within the SaaS and enterprise B2B software industry.
Critical thinking skills, a growth mindset, and experience in analyzing, evaluating, and synthesizing complex problems are necessary.
Strong technical skills and the ability to work in ambiguous and high-pressure situations are required.
Excellent communication and presentation skills are essential, with the ability to convey technical information to both technical and non-technical audiences.
A relentless curiosity and a commitment to excellence are important traits for candidates.
Benefits:
Smartsheet offers HSA, 100% employer-paid premiums, and buy-up medical/vision and dental coverage options for full-time employees.
A 401k match is available to help employees save for their future, providing 50% of contributions up to the first 6% of eligible pay.
Employees receive a monthly stipend to support their work and productivity.
The company provides a Flexible Time Away Program along with Sick Time Off.
US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans.
Employees enjoy 12 paid holidays per year and up to 24 weeks of Parental Leave.
A personal paid Volunteer Day is offered to support community involvement.
Opportunities for professional growth and development are available, including access to Udemy online courses.
Company-funded perks include a counseling membership, local retail discounts, and a personal Smartsheet account.
Teleworking options are available from any registered location in the U.S., depending on the role.
