We are seeking a Conversational AI application developer to join our Solution Delivery team.
You will be part of a talented software team that delivers the latest in Conversational and Virtual Agent technologies, bringing advanced voice and chat-driven solutions to enterprises across the world.
As part of that team, you will be trained on Omilia's NLU platform and gain an under-the-hood understanding of all technologies involved in enabling conversational, omnichannel human-system interactions.
The successful candidate will contribute to the design and development of production-grade conversational systems, using Omilia's technology suite.
Tasks and responsibilities include working with customers to analyze and understand business requirements, designing the application in line with established usability principles and business requirements, and implementing and testing the semantic models and conversation flow.
More detailed tasks include data set preparation (augmentation & annotation), development of semantic rules using dictionaries and regular expressions, and model testing to assess performance.
You will use JavaScript to code application logic and engage in test-driven development, unit and regression testing.
The role involves closely working with customers and other team members to debug and troubleshoot issues, supporting partners and customers, and providing consultation on design and development practices.
You will analyze real-life human-system dialogs, assess overall system performance, and identify improvement opportunities.
Engaging in continuous collaboration with team members, communicating problems effectively, and sharing insights is also essential.
Requirements:
An academic degree in Computer Science, Computational Linguistics, Natural Language Processing, a related field, or equivalent experience is required.
You must have an excellent command of spoken and written English.
Excellent communication skills and a customer-facing attitude are necessary.
A problem-solving and engineering mindset is essential for this role.
Knowledge of basic programming principles is required.
You should demonstrate ambition, enthusiasm, eagerness to learn, and an aptitude for analytical and creative thinking, with sharp attention to detail.
Being well-organized for both team and solo assignments is important.
You must be accountable within demanding deadlines.
Nice to have: Knowledge of the French language, experience with conversational automated dialog systems, experience in any other production-level NLU/NLP solutions, customer-facing experience in a corporate setting, experience with JavaScript and/or object-oriented programming (e.g., Java), experience consuming external systems such as web services, and knowledge of bash scripting for automating SDLC internal tasks.
Benefits:
The position offers fixed compensation.
You will have long-term employment with vacation days.
There are opportunities for professional growth through courses, training, etc.
You will be part of successful cutting-edge technology products that are making a global impact in the service industry.
You will work with proficient and fun-to-work-with colleagues.
