Voxel is building the future of Computer Vision and Machine Learning for operations, risk, and safety.
The company uses computer vision and AI to enable existing security cameras to automatically detect hazards and high-risk activities, keeping people safe and driving operational efficiencies.
Voxel’s site intelligence platform helps safety and operations leaders see unseen risks, make strategic decisions, and prevent workplace incidents.
The company serves Fortune 500 customers across various sectors including major grocers, retailers, manufacturers, and logistics providers.
Voxel is hiring a Customer Solutions Engineer to act as a technical expert and partner in the customer onboarding process.
The role involves supporting the sales team by assessing customer environments, crafting tailored solutions, and ensuring seamless implementation of Voxel’s platform.
Responsibilities include delivering product demos, driving product adoption, facilitating technical assessments, and managing end-to-end execution of POCs.
The engineer will work cross-functionally with Sales, Engineering, and Customer Success teams.
Requirements:
A Bachelor’s Degree in Computer Science, Engineering, Project Management, Safety, or a related field is required.
Candidates must have 5+ years of experience in sales engineering, project management, or systems engineering, particularly in safety technology integrations.
The ability to quickly learn and understand various camera systems is essential.
Experience in project managing large-scale technical integrations across different teams is necessary.
Candidates should have experience in hiring, training, and managing team members.
The role requires the ability to travel to customer sites for complex installations.
Familiarity with network security technologies, including HTTP, proxies, caches, firewalls, SSL/IPsec, and VPNs, is required.
Expertise with security camera and video surveillance systems is necessary.
Familiarity with safety programs, EH&S risk controls, and workplace safety metrics is preferred.
A background in value engineering or business case development for industrial tech is beneficial.
Certifications such as GSP, ASP, CSP, PMP, or Six Sigma are a plus.
Benefits:
Voxel offers extensive and generous health, dental, and vision insurance.
The company provides highly competitive paid parental leave and a support system.
Employees can gain ownership in the business through an Equity Incentive Plan.
There is generous paid time off and flexible work arrangements available.
Daily meals are provided in-office, along with vibrant company events and team-building activities.
A 401K retirement plan, HSA/FSA options, and a pre-tax Commuter Card are also included in the benefits package.