Remote Developer Relations Engineer

Description:

• Metronome is a leading usage-based billing platform designed for modern software companies, enabling faster product launches and streamlined finance workflows.
• The company computes millions of invoices per billing period and is rapidly scaling to accommodate new customers, saving them development time and manual invoicing.
• The role of Technical Documentation Engineer involves owning the documentation strategy and contributing to developer experience initiatives.
• Responsibilities include creating clear documentation for APIs, SDKs, and integrations, developing tutorials and guides, producing video content, and establishing documentation standards.
• The position also focuses on improving the developer journey, maintaining SDK examples, building internal tools, and gathering developer feedback.
• Community engagement is a key aspect, involving participation in forums, representing Metronome at events, and collaborating with marketing and product teams.

Requirements:

• Candidates must have 5+ years of technical experience, with at least 3 years focused on documentation.
• A strong software development background with hands-on coding experience is required.
• Excellent technical writing skills and a portfolio of documentation work are essential.
• Experience with API documentation and developer guides is necessary.
• Proficiency in multiple programming languages is required.
• Familiarity with documentation tools and static site generators is needed.
• Strong communication skills and the ability to explain complex technical concepts are important.
• Experience with version control systems (Git) and collaborative development workflows is required.

Benefits:

• Full-time employees receive excellent medical, dental, vision, and life insurance coverage, including a One Medical membership.
• Paid parental leave is provided.
• Employees have access to a Flexible Spending Account (FSA).
• Retirement planning options include Traditional and ROTH 401(k).
• The company offers flexible time off.
• An employee assistance program is available, providing mental health benefits.
• Metronome fosters a culture where personal growth is highly valued.