Remote EMEA Solutions Engineer

Description:

• Join PingCAP as we expand our business in EMEA, leveraging our success globally.
• The database market is projected to grow significantly, with IDC estimating it to reach over $119B by 2025.
• PingCAP is recognized as a major disruptor in this space with its TiDB Database and Database as a Service offerings.
• TiDB is an open-source, cloud-native, distributed SQL database designed for elastic scale and real-time analytics.
• Organizations across various sectors, including financial services, logistics, gaming, e-commerce, and SaaS, have successfully implemented TiDB for mission-critical applications.
• As a Senior Sales Engineer, you will drive the adoption and success of TiDB by collaborating with account sales teams, channel partners, and customers.
• Your role will involve understanding customer needs, strategizing support for their evaluations, and assisting them in selecting TiDB as their solution.
• This position requires a blend of technical expertise and business acumen to help customers achieve their goals and drive growth.
• Responsibilities include educating customers on TiDB's capabilities, guiding them through design and deployment, leading Proof of Concept engagements, and developing tailored architectural solutions.
• You will also create technical content, stay updated on database technology, and collaborate with various teams to enhance TiDB's offerings.
• Travel within the region is expected, approximately 20-40%, for customer engagements.

Requirements:

• A minimum of 5 years of experience in roles such as Solutions Engineer, Solutions Architect, Database Administrator, or Software Engineer, focusing on distributed systems, databases, or cloud computing.
• A Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent experience is required.
• Extensive experience in technical sales, pre-sales engineering, or customer-facing technical roles is essential.
• A strong understanding of clustering technologies, terminology, and architectures is necessary.
• Proficiency in Linux system administration is required.
• An understanding of network configuration and troubleshooting is needed.
• Hands-on experience with relational and NoSQL databases, such as MySQL, PostgreSQL, Redis, or similar technologies is essential.
• Proficiency in at least one scripting language, such as Python, Golang, or Shell scripting, is required for automating deployment and management tasks.
• Exceptional communication and presentation skills are necessary to convey technical concepts to both technical and executive audiences.
• Strong problem-solving skills and a passion for customer success are essential.

Benefits:

• Join a company that is at the forefront of innovation and growth in the database market.
• Be part of a strong open-source community with over 37,000 stars on GitHub.
• Work in an inclusive culture that attracts passionate and dedicated individuals.
• Opportunity to engage with large and high-growth organizations across various industries.
• Contribute to the development of cutting-edge technology and solutions.
• Gain exposure to a diverse range of technical challenges and customer engagements.
• Enjoy the flexibility of travel within the region for customer interactions.