Remote Field Application Scientist, NGS - WEST

Description:

• Twist is seeking a Next-Generation Sequencing (NGS) Field Application Scientist (FAS) to join their Sales team as the primary technical field contact for both Twist and its customers.
• The NGS FAS will act as a liaison between customers and Twist, responsible for pre- and post-sales technical support and market development activities for Twist’s NGS targeted enrichment product line.
• This position is remote, with travel requirements of up to 60%.
• Responsibilities include providing expert understanding and technical competency in discussing Twist’s NGS capabilities and product offerings with customers.
• The FAS will support the sales team in achieving quotas by providing NGS targeted enrichment application support for pre- and post-sales activities.
• The role involves local and regional travel to work in the field with Sales staff, attend meetings with key customers, provide training, and participate in trade shows.
• The FAS will identify, nurture, and manage collaborations to network and provide leads for the sales team.
• The position requires supporting the sales team in technical discussions, presentations, and meetings with customers.
• High-level technical support to customers will include probe design discussions, pre- and post-capture library generation/troubleshooting, post-sequencing data analysis/interpretation, and general experimental design and project management assistance.
• The FAS will liaise between customers, Sales, Product Management, and other internal teams including Research & Development, Business Development, Bioinformatics, and Technical Support.
• Networking with customers to provide Voice-of-Customer (VOC) feedback to Product Marketing and Product Management on customer requirements for new applications or products is essential.
• The FAS will keep informed of competitive market intelligence at industry seminars, trade shows, and conferences and provide reports on trends to Sales and Product Management.

Requirements:

• Candidates must have extensive NGS experience, including associated products and applications such as Illumina Next-Generation Sequencing instrument set-up and execution, DNA and RNA library construction from various sources, and familiarity with whole genome, whole exome, transcriptome, and custom targeted enrichment.
• Familiarity with probe design pipelines and bioinformatic data analysis and interpretation is required.
• A BA/BS with 3-5 years of NGS experience, MS with 3+ years of NGS experience, or PhD with 1+ years of NGS experience in Biochemistry, Molecular Biology, Genetics, or a related field is necessary.
• Strong knowledge of the NGS market and vendors is essential.
• Candidates must demonstrate high attention to detail and self-motivation with the ability to work in a collaborative team environment.
• The ability to travel domestically and internationally up to 60% is required.
• Excellent written and verbal communication skills are a must.
• Experimental design experience is required, while project management and automation experience is a plus.

Benefits:

• Twist Bioscience offers equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic characteristics, or any other category protected by law.
• The company provides a unique silicon-based DNA Synthesis Platform that offers precision at a scale unavailable to customers, contributing to advancements in health care, agriculture, industrial chemicals, and data storage.
• Employees are part of a team that works in service of people who are changing the world for the better.