Freeplay is a platform designed for software teams to develop and optimize AI products efficiently.
The company assists product development teams in testing, evaluating, monitoring, and optimizing AI in production.
Freeplay's customers range from growing startups to Fortune 100 companies, helping them build better LLM features, chatbots, and agents.
The role of Forward Deployed AI Engineer involves customer engagement, technical leadership, problem-solving, documentation, customer support, and creating scalable operational systems.
The engineer will lead workshops, prototype solutions, and guide customers through the implementation process.
They will leverage their understanding of generative AI, particularly in testing and optimization techniques for LLMs and RAG systems.
The engineer will work closely with customers to identify challenges and provide solutions using Freeplay and industry best practices.
They will be responsible for maintaining customer-facing documentation and providing top-tier technical support.
Collaboration with the product team is essential to share insights and drive platform evolution based on real-world use cases.
The role requires building internal playbooks and operational systems to scale the work effectively.
Requirements:
A strong technical background in software engineering or data science, with prior experience in AI and machine learning is required.
The ability to write and debug code for sample applications or troubleshooting is essential.
Excellent communication skills, both written and verbal, are necessary to explain complex technical concepts to diverse audiences.
A passion for AI and staying updated with the latest developments in the field is important.
Strong problem-solving skills and creativity in addressing unique customer challenges are required.
Experience in leading workshops and giving presentations is necessary.
Prototyping and rapid development of software solutions for customers is a key requirement.
The candidate should be adaptable and willing to wear multiple hats in a fast-growing startup environment.
Organizational skills and the ability to create documentation and processes that add structure to work are essential.
Bonus points for deep knowledge of the current AI landscape, particularly LLMs and RAG, and experience in customer-facing technical roles.
Benefits:
Competitive salary and equity package are offered.
Benefits include medical, dental, and vision coverage.
Employees receive top-of-the-line hardware, including a brand new Macbook, monitor, and peripherals.
Four weeks of Paid Time Off per year is provided, with encouragement to use it.
Relocation assistance is negotiable for candidates willing to work on-site in Boulder, CO, with consideration for exceptional remote candidates who can commit to regular travel for in-person team interactions.
