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Remote Forward Deployed Engineer

at Aisera

Posted 15 hours ago 1 applied

Description:

  • Aisera is a leading provider of AI Copilot solutions, utilizing AiseraGPT and Generative AI to facilitate business transformation and drive revenue growth through a self-service model.
  • The AI Copilot uses industry and domain-specific LLMs to deliver human-like experiences and auto-remediate requests through AI workflows.
  • Aisera has over 400 integrations and 1200 prebuilt workflows, enabling customers to achieve over 75% automation and 90% cost reduction.
  • The company has received numerous recognitions, including FastCompany Best Workplaces for Innovators and Inc 5000 Award for Fastest Growth.
  • The role involves driving the deployment and use of cutting-edge Conversational AI solutions in customer environments.
  • The position requires U.S. Citizenship and offers unbound growth opportunities.
  • Responsibilities include being the primary technical point of contact for customers, leading the end-to-end integration lifecycle, developing custom workflows/RPAs, troubleshooting integration issues, and mentoring junior team members.

Requirements:

  • Candidates must have 3+ years of hands-on software implementation and integration experience working directly with customers.
  • Proficiency in integration technologies such as SSO, REST APIs, Web Services, and Software integrations is required.
  • Scripting experience in JavaScript, Java, or Python is necessary.
  • A passion for customers and problem-solving, along with a desire to understand the customer’s technical and business environment, is essential.
  • Candidates should be comfortable in a startup environment and possess excellent communication skills.
  • U.S. Citizenship is required for this position.
  • A Bachelor’s or higher degree in computer science, engineering, or a related technical field is mandatory.

Benefits:

  • Aisera offers a dynamic and fast-paced work environment with a focus on employee responsibility and ownership.
  • Employees are encouraged to operate with empathy for customers and each other.
  • The company promotes a collaborative and knowledge-sharing environment, providing opportunities for mentorship and professional growth.
  • Aisera is committed to equal employment opportunities, ensuring a diverse and inclusive workplace.