Remote Founding Solution Engineer

Description:

• Kodex is a company that revolutionizes how organizations handle sensitive subpoenas and data requests from law enforcement and government agencies.
• The company was founded by a former FBI agent and is backed by leading investors including Andreessen Horowitz, Y Combinator, and Thiel Capital.
• Kodex has become the industry standard for secure data exchange, supporting over 15,000 government agencies in 190 countries.
• The platform is trusted by industry leaders like Coinbase, Stripe, and AT&T.
• The role of Founding Solution Engineer involves working at the intersection of technical solutioning, pre-sales strategy, and customer onboarding.
• The Solution Engineer will collaborate with the Head of Sales and Account Executives to acquire and expand customer relationships.
• The position requires expertise in the Kodex platform, particularly APIs and workflow capabilities, to drive adoption and deliver business value.
• The role includes supporting early-stage implementations, helping customers configure, validate, and go live with Kodex.

Requirements:

• Candidates should have 3–6 years of experience in a Solution Engineering, Pre-Sales, Solutions Consulting, or Implementation role, ideally in enterprise SaaS, compliance tech, API-first platforms, or workflow software.
• A strong technical acumen is required, including comfort with REST APIs, JSON, system architecture diagrams, and third-party integrations.
• Candidates must possess customer-facing confidence, being skilled at facilitating discovery sessions, technical demos, and onboarding calls with both technical and non-technical stakeholders.
• An implementation mindset is necessary, with experience supporting post-sale implementations or onboarding efforts focused on efficiency, clarity, and value realization.
• Strong problem-solving skills and the ability to map customer processes to product functionality and configuration are essential.
• Excellent communication skills are required, with the ability to translate technical details into compelling business value.
• Candidates should demonstrate adaptability and ownership, being comfortable wearing multiple hats and taking initiative in a fast-moving startup environment.

Benefits:

• Kodex is a fully remote company, operating within the US only.
• Employees enjoy twice-yearly all-company offsites in exciting locations, with past trips including Miami, Seattle, Nashville, and San Francisco.
• The position offers a competitive salary and meaningful equity options.
• Employees receive unlimited PTO and comprehensive medical, dental, and vision plans.
• A 401(k) plan is also provided.
• The work environment is fast-paced and collaborative, fostering a dynamic workplace culture.