Remote Founding Solution Engineer Lead (Pre/Post sale) (EMEA - Remote)

Description:

• MetalBear is seeking a Founding Solution Engineer Lead for the EMEA region, who will be the first customer-facing hire.
• The role involves designing, building, and leading the customer function in EMEA, offering a fast-tracked career path.
• The company is a seed-stage startup backed by top-tier VCs, with a team of high-performing individuals.
• The Solution Engineer will manage the entire customer journey, from initial engagement and onboarding to ongoing success.
• Responsibilities include conducting pre-sales demonstrations, executing Proof-of-Concepts (POCs), managing deployments, and ensuring customer satisfaction.
• The role offers direct collaboration with the CEO and VP GTM, with opportunities for growth and specialization.
• The position promises exposure to high-impact customers and the chance to influence product decisions.
• The company culture emphasizes performance, growth, innovation, and continuous learning.

Requirements:

• Candidates must have at least 2 years of professional experience in high-performing environments such as startups, consulting, or banking.
• A proven ability to excel in customer-facing roles, showcasing professionalism and a passion for client experiences is essential.
• A track record of high achievement in various endeavors is required.
• Candidates should be tech-savvy and eager to learn new products and tools, with comfort in technical discussions.
• Hands-on experience with major cloud providers (AWS, GCP, Azure), microservices architecture (K8S), and some coding skills will accelerate onboarding.
• The ideal candidate thrives in execution mode, is detail-oriented, and delivers high-quality results.
• Strong relationship-building skills and the ability to interact with stakeholders at all levels are necessary.
• Candidates must possess strong organizational and prioritization skills, balancing tactical execution with strategic thinking.
• Exceptional communication skills, both verbal and written, are required.
• Self-motivation and ambition to build a successful career in an early-stage startup are essential.
• Experience in sales, pre-sales, or customer success roles is highly desirable but not mandatory.

Benefits:

• Joining an early-stage, rapidly scaling startup offers an accelerated career trajectory.
• Direct mentorship and collaboration with experienced founders and leaders are provided.
• The opportunity to shape the global customer-facing function from the ground up is available.
• Exposure to high-impact customers allows for influencing strategic product decisions.
• The company fosters a culture that values performance, growth, innovation, and continuous learning.