We are looking for a Fullstack Developer & Technical Coordinator to act as a liaison between the Customer Service team and the technical areas of the company (IT, Development, Product, etc.).
This role will be key in ensuring that tools, integrations, and technical processes function optimally while making sure that operational and customer needs are translated into efficient technical solutions.
The ideal candidate should have a strong technical background, analytical skills, and experience working in customer service environments.
Requirements:
A Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or related fields (or equivalent proven experience) is required.
Candidates should have 2–4 years of experience in software development or technical roles involving cross-team coordination.
Previous exposure to Customer Service, Sales, Marketing, or UX environments is highly valued.
Proficiency in SQL for database querying and management is necessary.
Solid knowledge of Python, JavaScript, and PHP for backend and frontend development is required.
Familiarity with CRM systems, ticketing platforms, and automation workflows is essential.
Experience working with APIs and system integrations is needed.
The ability to estimate development effort and timelines is important.
Foundational knowledge in AI tools and openness to exploring their application to optimize workflows is preferred.
Strong analytical and problem-solving capabilities are essential.
The ability to translate operational needs into clear technical specifications is required.
Effective communication skills with both technical and non-technical stakeholders are necessary.
Candidates should be team players with the ability to work under deadlines and changing priorities.
Benefits:
At Leadtech, we prioritize your growth with a flexible career path, personalized internal training, and an annual budget for external learning opportunities.
The office in Barcelona offers unique perks including free coffee, fresh fruit, snacks, a game room, and a rooftop terrace with stunning Mediterranean views.
Additional benefits include ticket restaurant and nursery vouchers, paid directly from your gross salary.
Employees have the flexibility to choose whether to work in the office every day, from time to time, or fully remote, allowing for a personalized work environment.
Join a vibrant team dedicated to delivering exceptional user experiences and tackle exciting challenges in an innovative atmosphere.