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Remote Junior/Regular Software Engineer, Troubleshooter 5G - Tietoevry Create (m/f/d)

at Tietoevry

Posted 12 hours ago 0 applied

Description:

  • The role involves maintaining software embedded in the Distributed Unit (DU) including PHY, MAC, and RLC layers on the gNB side.
  • The software is written in C and runs on a proprietary hardware platform owned by a leading telecommunications customer.
  • The position is responsible for Tier 3 customer support and baseband software management.
  • Upon receiving a Trouble Report (TR), the engineer must determine if the issue is software-related and escalate it to the R&D team if necessary.
  • The engineer will also support upper tiers of customer support in analysis and collaborate with testers and labs for internal TRs.
  • Common issues include software crashes, throughput degradation, voice quality degradation, and sleeping cells.
  • The role requires the use of scripts for analyzing large volumes of data.

Requirements:

  • Candidates must have knowledge and experience in LTE or 5G protocols, particularly in the Uu interface, and understand PHY, MAC, RLC, PDCP, and the differences between SA and NSA.
  • A solid understanding of the UE attach procedure is required.
  • Troubleshooting experience with common issues in 4G or 5G networks is essential.
  • Proficiency in using the Linux terminal for file management and navigation is necessary.
  • The ability to read and understand C code is required.
  • A higher technical education in Computer Science or a related field is mandatory.
  • Candidates should possess knowledge in the IT/telecommunication area.
  • The ability to organize work independently and be proactive is important.
  • Openness to knowledge sharing and supporting team members is expected.
  • Very good written and spoken English skills are required.
  • A sense of humor and a willingness to commit long-term to the role is appreciated.

Benefits:

  • The position offers hybrid work options, allowing for both office and home working.
  • Employees will participate in interesting work cases.
  • There are opportunities for training and upskilling.
  • Private medical care is provided.
  • Group life insurance is included.
  • An investment fund is available for employees.
  • A Multi Sport card and access to the MyBennefit platform are offered.