Remote Network Implementation Engineer

Description:

• Miovision is a global industry-leading company that provides modern tools to improve traffic problems.
• The company offers solutions that collect multimodal traffic data and uncover actionable insights to enhance road network efficiency.
• The Network Implementation Engineer will join the customer implementation team to ensure project implementations exceed customer expectations and meet internal business needs.
• This role involves assisting the project management team with the installation of on-premise ISO images, network configuration, and remote networking setup and support.
• The engineer will be a critical point of contact for customers, building and maintaining relationships while executing technical deliverables.
• Key responsibilities include networking and implementation activities for both on-premise and remote cloud systems, performing technical reviews, collaborating with internal teams, providing ongoing system support, and developing custom solutions.
• The engineer will also lead field-testing activities, provide technical support and training, write technical documents, and identify improvements in collaboration with engineering and product management.
• Travel of up to 5% in North America is required.

Requirements:

• Candidates must demonstrate customer-first qualities in all areas of focus.
• Experience in network and IT setup for complex ITS or technology projects is required.
• Candidates should have experience setting up VPNs, including AWS Site-to-Site VPN, and familiarity with VPN terminology and troubleshooting.
• Experience with Cisco, Palo Alto, and SonicWall firewalls is a plus but not required.
• Candidates must have experience creating Virtual Machines within multiple VM environments and mobile router configuration/troubleshooting.
• Proficiency in network troubleshooting and tools such as Open VPN, Chef Server, SSH, AWS/VPC, and SQL is necessary.
• Candidates should demonstrate the ability to prioritize and execute tasks in a high-pressure environment and set high expectations for results.
• A broad experience in problem-solving and root cause analysis is essential.
• Candidates must be able to quickly grasp new technology concepts, including electrical, cloud computing, and networking.
• A minimum of 5 years of network engineering experience is required, along with a Bachelor's or 4-year degree in an engineering or technical field.
• Previous experience in traffic, ITS, public safety, and/or the transit industry is valued.

Benefits:

• Miovision offers comprehensive health benefits starting on day one of employment.
• The company provides an RRSP Matching Plan and a Variable Incentive Plan.
• Employees benefit from Mio-Days, which extend all three-day weekends to four days and include a Holiday Shutdown in December.
• A Virtual Healthcare Service is available, providing employees and their families access to healthcare providers 24/7.
• The company offers an internet subsidy and a remote work allowance.
• Enhanced paternity and maternity leaves are provided.
• Miovision has an unlimited vacation policy to promote work-life balance.
• Wellness offerings, including fitness and mindfulness programs, are available to employees.