Remote Platform Engineer - United States

Description:

• QSIC is reinventing in-store audio by using audio, AI, and creativity to enhance the value of in-store audio for retailers and brands.
• The company has developed a leading intelligent in-store audio platform that powers thousands of stores across three continents, reaching over 100 million shoppers each month.
• The Platform Engineer will work with Engineering, Product, and Operations teams to manage a distributed fleet of media players and smart speakers across North and Central America.
• This role requires collaboration with the Dallas-based Support and Operations teams to provide technical expertise in the local timezone.
• Responsibilities include improving the build and deployment process for software on RaspberryPi-based media players, investigating network issues, building management tools in Bash and Golang, refining observability pipelines, and addressing hardware and software issues.
• The engineer will model good engineering practices and help refine Ops and Engineering processes and communication.

Requirements:

• Candidates must have experience in Software Engineering, Network Engineering, DevOps, or System Administration.
• Previous work in or alongside Operations, DevOps, or Technical Support teams is required.
• Technical fluency in Linux fundamentals, TCP/IP Networking fundamentals, command line diagnostics, and basic shell scripting with Bash is necessary.
• Proficiency in Golang and/or Python, managing CI/CD pipelines, and familiarity with AWS services is essential.
• Experience with observability and monitoring tools is required, and candidates should have experience collaborating with cross-functional teams and enterprise customers.
• A high level of autonomy and self-reliance is necessary, along with full, unrestricted work rights for the United States.
• Bonus points for experience in system administration or network engineering roles, networking vendor certifications, and a strong interest in music.

Benefits:

• QSIC offers a competitive salary range of USD $90,000 — $190,000, which may vary based on location and experience.
• The company promotes a diverse and inclusive work environment, encouraging candidates from all backgrounds to apply.
• Employees are part of a remote-first organization that values teamwork and collaboration across time zones and cultures.
• QSIC emphasizes continuous learning and innovation, providing opportunities for professional growth and development.