Remote Pre-Sales Solution Engineer - Salesforce

Description:

• fusionSpan is a dynamic, fast-paced hybrid and remote work environment that prioritizes innovation, trust, and community.
• The Senior Solutions Engineer will help nonprofits envision what’s possible with Salesforce by connecting their mission to technology.
• This role involves leading discovery conversations, crafting forward-thinking solutions, and collaborating with internal teams to design proposals and demos.
• Responsibilities include leading conversations with nonprofit stakeholders to uncover business challenges, translating client aspirations into solution hypotheses, and crafting Salesforce-first solutions across various clouds.
• The role requires creating and delivering customized product demonstrations, partnering with Account Executives and Solution Architects, and acting as a liaison between Sales, Delivery, Product, and Partners.
• The Senior Solutions Engineer will lead solution scoping, level-of-effort estimates, and support handoff to delivery with clear documentation.

Requirements:

• Candidates must have Salesforce certifications in Agentforce Specialist, Sales Cloud, Service Cloud, or Marketing Cloud.
• Significant experience in a customer-facing role or sales organization is required.
• Excellent business and technical presentation skills, along with strong communication and relationship-building skills across all management levels, are essential.
• Candidates should be ambitious, self-motivated, and possess a high emotional IQ.
• The ability to make decisions guided by policies and procedures with limited guidance is necessary.
• A results-oriented mindset with strong organizational skills to meet commitments is required.
• A Bachelor's Degree or equivalent work experience is mandatory.
• Previous experience in pre or post-Sales support is preferred.

Benefits:

• Employees will receive health insurance.
• Paid PTO and holidays are provided.
• The position allows for remote work flexibility.