Twilio is seeking a Principal Software Engineer for the Efficiency Engineering team in Services Operations.
This role focuses on reinventing operations at Twilio using AI and software automation for Customer Support, Operations, and Sales teams.
The Principal Software Engineer will be a key technical leader, influencing the architecture, design, development, and deployment of full-stack applications.
The position requires an engineering product mindset to deliver well-architected solutions that improve operational efficiency, drive sales revenue, and enhance product experiences.
The role involves working on cutting-edge AI/ML and software engineering platforms to drive efficiency and customer success globally.
Success in this position means delivering high-quality products on time and collaborating effectively with cross-functional teams.
Requirements:
Candidates must have 8+ years of experience in building production-quality software applications.
A minimum of 5+ years of experience in a technical leadership role is required.
A Bachelor's or Master's degree in Computer Science or a related field, or equivalent industry experience, is necessary.
Proficiency in building on cloud architecture and distributed systems, preferably on AWS, is required.
Candidates must be proficient in full-stack software development using modern programming languages.
Experience with Typescript and Javascript development is mandatory.
Candidates should have experience documenting software architecture and technical blueprints.
A solid understanding of engineering fundamentals and common design patterns is essential.
Benefits:
Twilio offers competitive pay and generous time off.
Employees receive ample parental and wellness leave, healthcare, and a retirement savings program.
The estimated pay range for this role in British Columbia is $189,900.00 - $237,400.00.
The starting salary will be determined based on skills, experience, and geographic location.
Twilio supports employees in building positive change in their communities through volunteering and donation efforts.