Join Miratech in revolutionizing customer experiences with a global leader in cloud contact center software.
The project focuses on integrating Aqua, an advanced outbound communication solution, into a next-generation digital engagement platform.
Aqua is utilized by healthcare providers and customer-centric organizations for appointment reminders, test results, marketing campaigns, and personalized notifications, while tracking user engagement in real time.
The project consists of three phases: SMS channel integration, Email channel integration, and WhatsApp channel integration.
It is built using modern, cloud-native technologies with a focus on scalability, reliability, and real-time communication.
The solution utilizes a Google Cloud Platform (GCP) stack, with Java Spring Boot for the backend and React, jQuery, and JavaScript for the frontend, integrated with an in-house design system.
The architecture leverages GCP services such as Datastore, BigQuery, GCS Buckets, and Pub/Sub, following an asynchronous REST-based design for high scalability and performance.
Responsibilities include developing front-end components, collaborating with back-end developers, implementing user-facing features, and participating in API-level enhancements.
Requirements:
Candidates must have 4+ years of experience with React, JavaScript, jQuery, and building UI with custom design systems.
Familiarity with Google Cloud Platform (GCP) services such as Datastore, BigQuery, GCS Buckets, and Pub/Sub is highly preferred.
Experience working with RESTful APIs and asynchronous architecture is required.
Candidates should be comfortable collaborating in a small Scrum team with back-end, front-end, and automation engineers.
Experience or willingness to learn integrations related to SMS, email, and WhatsApp channels is necessary, though deep domain knowledge is not required.
Candidates must be comfortable working in an Agile/Scrum team environment and collaborating across time zones with international teams.
Flexibility in working hours to provide overlap with teams in different time zones, such as Australia, is essential.
Excellent problem-solving abilities with a proactive attitude towards overcoming technical challenges are required.
Benefits:
Miratech offers a culture of Relentless Performance, with a 99% project success rate and over 30% year-over-year revenue growth.
Competitive pay and benefits include a comprehensive compensation package, health insurance, language courses, and a relocation program.
The company promotes a Work From Anywhere culture, providing flexibility with remote work.
Employees benefit from a growth mindset with professional development opportunities, including certification programs, mentorship, and internal mobility.
Collaborate on impactful projects for top global clients, contributing to a Global Impact.
Enjoy a welcoming multicultural environment with a dynamic, global team and regular team-building social events.
The company is committed to social sustainability values, focusing on IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.