Level AI is a Series C startup founded in 2019 and headquartered in Mountain View, California.
The company focuses on revolutionizing customer engagement by transforming contact centers into strategic assets.
Level AI's AI-native platform utilizes advanced technologies such as Large Language Models to extract deep insights from customer interactions.
The role of Sales Engineer involves working with cutting-edge technologies and playing a high-impact role in shaping the future of AI-driven enterprise applications.
The position requires delivering polished, in-depth product demos to prospects.
Responsibilities include leading product evaluations and demonstrating the attainment of success criteria for prospects.
The Sales Engineer will work cross-functionally with engineering to influence the product roadmap, features, and report bugs.
The role requires using deep product knowledge and general tech understanding to devise consultative solutions to customer problems.
The Sales Engineer must be able to explain complex data analytics and AI topics to various audiences.
Empowering prospect employees to champion and advocate for the solution is also a key responsibility.
Requirements:
Candidates must have 7+ years of experience in an enterprise environment with Sales Engineering, Consulting, or other technical customer-facing roles.
A strong understanding of SaaS solutions and web app fundamentals is required.
Candidates should possess strong business acumen and polished presentation skills, with an aptitude for explaining complex technical concepts to laypeople.
Experience with data analytics tools and methodologies is necessary.
Basic familiarity with machine learning and AI concepts is expected.
Candidates should be eager to learn, try new things, and take calculated risks.
A data-driven, process-oriented individual who can demonstrate ways they have improved products, processes, and people in their professional experience is preferred.
A desire to work in a dynamic startup environment where input is valued to help craft offerings and client interactions is essential.
Benefits:
Level AI offers market-competitive compensation based on the skill set and aptitude of the candidate.
Employees receive vacation and paid time off (PTO).
Medical, vision, and dental insurance are provided.