Remote Senior Business Systems Analyst | Security Programs

Description:

• The ServiceNow Security Organization (SSO) delivers innovative security solutions to reduce risk and protect the company and its customers.
• As a Senior Business Systems Analyst focused on Security Programs, you will partner with stakeholders across Security, Compliance, IT, and Engineering.
• You will identify opportunities to enhance security governance, streamline risk and compliance workflows, and strengthen internal controls through scalable system solutions.
• This role requires strong analytical skills, system thinking, and a deep understanding of security and compliance-related business processes.
• You will lead complex, cross-functional initiatives to enhance the organization’s security posture and ensure business-critical systems support evolving regulatory and risk requirements.
• Responsibilities include gathering requirements, conducting gap analyses, performing data analysis, leading cross-functional initiatives, coordinating operational activities, serving as a liaison between teams, facilitating User Acceptance Testing, supporting change management, tracking security-related issues, and acting as Scrum Master.

Requirements:

• You must have 8 or more years of experience in Business Systems Analysis, with at least 3 years supporting security, GRC, or risk/compliance domains.
• Demonstrated experience working with InfoSec teams, GRC platforms (ideally ServiceNow), or leading audits and remediation projects is required.
• Experience delivering technical solutions in cross-functional environments, preferably within a SaaS or cloud enterprise, is necessary.
• Proven success as a project or Scrum lead on security or compliance-related initiatives is essential.
• Familiarity with security and risk platforms, business process modeling, requirements documentation, data analysis, SDLC, and secure development awareness is required.
• Strong collaboration skills, attention to detail, critical thinking, and the ability to manage ambiguity and competing priorities are necessary.

Benefits:

• ServiceNow offers a flexible work environment, allowing for remote or in-office work based on the nature of the role.
• The company is committed to creating an accessible and inclusive experience for all candidates.
• ServiceNow is an equal opportunity employer, ensuring all qualified applicants receive consideration for employment without discrimination.
• The organization provides accommodations for candidates who require assistance during the application process.
• Employment is contingent upon obtaining any necessary export control approvals for positions requiring access to controlled technology.