Remote Senior Deal Desk Analyst

Description:

• As a Senior Deal Desk Analyst, you will report to the Director, Deal Management and support all customer deals from the inception of a sales opportunity to the booking of the signed contract.
• The ideal candidate is skilled and knowledgeable in areas such as enterprise software contract structures, common SaaS metrics, revenue recognition principles, and best practices in the quote-to-book process.
• You will collaborate closely with Sales, Legal, Customer Success, Renewals, Revenue Recognition, and Order Management teams to achieve optimal outcomes for both the customer and LaunchDarkly—financially and operationally.
• Responsibilities include serving as a trusted advisor to the Enterprise and Strategic Sales teams on deal construction and negotiation of complex transactions, owning and managing a book of business, reviewing proposed quotes, drafting Order Forms, and ensuring data integrity across closed opportunities.
• You will also validate accuracy of quarter-end cutoff procedures, become a subject matter expert in the CPQ tool, train new Account Executives, and contribute to the development of deal desk policies and procedures.

Requirements:

• You should have 5–10+ years of experience in the Software/SaaS industry, with exposure to Deal Desk, Finance, or Revenue Operations.
• A strong understanding of contract business terms and the ability to review and draft them is essential.
• Proven ability to manage high deal volume and tight deadlines, especially during quarter-end, is required.
• Familiarity with SaaS metrics, including Annual Recurring Revenue (ARR), is necessary.
• You must be analytical, self-motivated, and confident in making data-informed decisions.
• Excellent verbal and written communication skills with a collaborative, solution-oriented mindset are crucial.
• Strong attention to detail and accuracy is a must.
• Experience using CRMs (e.g., Salesforce) and quoting tools is required, along with intermediate proficiency with Microsoft Excel.
• A Bachelor’s degree in Business, Economics, Finance, Law, or a related field is a nice to have, as well as knowledge of software revenue recognition (ASC 606) and experience supporting senior sales management on complex deals.

Benefits:

• The target pay ranges based on Geographic Zones for Level P4 are as follows: Zone 1 (San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle) - $118,000 - $163,000; Zone 2 (Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago) - $107,000 - $147,000; Zone 3 (All other US locations) - $101,000 - $138,000.
• LaunchDarkly offers Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
• The company operates from a place of high trust and transparency, providing clear pay ranges to align with candidates' needs.