Extend is revolutionizing the post-purchase experience for retailers and their customers by providing AI-driven solutions that enhance customer satisfaction and drive revenue growth.
The platform offers automated customer service handling, seamless returns/exchange management, end-to-end automated fulfillment, and product protection and shipping protection alongside best-in-class fraud detection.
Extend works with over 1,000 leading merchant partners across various industries, including fashion/apparel, cosmetics, furniture, jewelry, consumer electronics, auto parts, and sports and fitness.
The Senior DevOps Engineer will create reusable infrastructure components using infrastructure-as-code technologies to allow teams to manage their own infrastructure needs.
The role involves maturing the CI/CD pipeline to enable teams to scale in a self-service way, reducing deployment cost and time.
Collaboration with product engineering teams is essential to design scalable infrastructure and deployment patterns for customer-facing solutions.
The engineer will act as an expert in AWS technologies, providing guidance on appropriate AWS solutions to address business needs.
Mentoring new engineers on best practices and designs related to CI/CD or AWS technologies is a key responsibility.
The position includes leading dynamic project efforts related to improving or enabling new technologies throughout Extend.
Requirements:
A minimum of 4 years of experience in a DevOps engineering role is required.
At least 2 years of experience with CDK, AWS CloudFormation, or other infrastructure-as-code systems like Terraform is necessary.
Candidates should have 2+ years of experience or certification in AWS serverless technologies, including API Gateway, Lambda, S3, and DynamoDB.
Knowledge of best practices around security roles/policies for AWS IAM is essential.
Experience working with monitoring services such as CloudWatch and DataDog is required.
Familiarity with CI/CD tooling such as BitBucket Actions, Jenkins, CodeBuild, or others is necessary.
The ability to perform in a high-energy environment with dynamic job responsibilities and priorities is important.
Benefits:
Employees will work with a great team from diverse backgrounds in a collaborative and supportive environment.
The position offers a competitive salary based on experience, along with full medical, dental, and vision benefits.
Employees will receive stock in an early-stage startup that is growing quickly.
A generous and flexible paid time off policy is provided.
The company offers a 401(k) plan with financial guidance from Morgan Stanley.
