Join Miratech in revolutionizing customer experiences with a global leader in cloud contact center software.
The Voice Client team focuses on delivering crucial voice call capabilities for customer call/contact center solutions, ensuring smooth and high audio quality.
Responsibilities include contributing to the development of the global voice platform, writing high-quality C++ code, participating in code reviews, enhancing system capabilities for Google Cloud compatibility, troubleshooting issues, contributing to CI/CD automation pipelines, responding to production issues, creating technical documentation, and collaborating with peer development teams.
The role requires understanding and applying performance and scalability principles in software development.
Requirements:
Candidates must have 5+ years of industry experience in software development and troubleshooting VOIP protocols like SIP, RTP, RTCP, and/or WebRTC.
A minimum of 5+ years of expertise in C++ programming on both Windows and macOS platforms is required.
Hands-on experience in creating frontend functionality using JavaScript is necessary.
Proficiency in troubleshooting tools, audio media analysis, and debugging techniques is essential.
Candidates should have experience addressing complex problems and working with intricate systems.
Knowledge of Agile/Scrum methodologies and practices is required.
A Bachelor's degree (or equivalent) in a relevant discipline is mandatory.
Candidates must demonstrate a positive, self-motivated, and enthusiastic attitude, along with a strong sense of ownership.
Excellent verbal and written communication skills are required.
Benefits:
Miratech offers a culture of Relentless Performance with a 99% project success rate and over 30% year-over-year revenue growth.
Competitive pay and benefits include a comprehensive compensation package, health insurance, language courses, and a relocation program.
The company promotes a Work From Anywhere culture, providing flexibility with remote work.
Employees can benefit from a growth mindset with professional development opportunities, including certification programs, mentorship, and internal mobility.
Collaborate on impactful projects for top global clients, contributing to a Global Impact.
Enjoy a welcoming multicultural environment with a dynamic global team and regular team-building social events.
The company is committed to social sustainability values, focusing on IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.