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Remote Senior Network Engineer

at Ro

Posted 2 days ago 2 applied

Description:

  • Ro is a direct-to-patient healthcare company focused on helping patients achieve their health goals through effective care.
  • The company offers nationwide telehealth, labs, and pharmacy services via a vertically integrated platform.
  • Ro has been recognized as a Fortune Best Workplace in New York and Health Care for four consecutive years (2021-2024) and named Best Workplace for Parents in 2023.
  • The Senior Network Engineer role is a hands-on, non-managerial position responsible for the design, build, and maintenance of enterprise networks, Wi-Fi, remote-access stack, and cloud telephony platform.
  • The role aims to ensure fast, secure, and reliable connectivity for clinicians and patients.
  • The Senior Network Engineer will report to the IT Engineering Manager and collaborate closely with Security, Clinical Platform, and Site teams.
  • Responsibilities include architecting and deploying Ro’s LAN/WAN, Wi-Fi, and VPN, managing Zoom Phone, monitoring network performance, enforcing zero-trust principles, automating configurations, and handling L3 escalations.

Requirements:

  • Candidates should have 5–7 years of experience as a network/voice engineer with a proven track record of delivering projects end-to-end.
  • A solid background in routing and switching is required, with the ability to design, configure, and manage a segmented network scheme.
  • Experience in centralized firewall management (Palo Panorama, FortiManager, Cisco FMC) is necessary to standardize configurations.
  • Demonstrated experience in tuning enterprise Wi-Fi for optimal performance in dense environments is essential.
  • Proven administrative experience with Cloudflare or similar SASE edge, as well as Zscaler or equivalent VPN/ZTNA, is required.
  • Hands-on experience with Zoom Phone deployment and number porting is necessary.
  • Candidates should be comfortable with CLI and prefer configuring via API.
  • Scripting skills in Bash or Python are required for automation tasks.
  • A keen attention to detail, particularly in identifying errors in JSON objects, is important.
  • Candidates should be fast learners, clear thinkers, and effective troubleshooters with a patient-first mindset.
  • The ability to collaborate effectively with security, operations, and clinical teams is essential.

Benefits:

  • Ro offers full medical, dental, and vision insurance along with a OneMedical membership.
  • Employees have access to Healthcare and Dependent Care FSA.
  • A 401(k) plan with company match is provided.
  • Flexible PTO is available to support work-life balance.
  • Wellbeing and Learning & Growth stipends are offered to promote personal and professional development.
  • Paid parental leave and fertility benefits are included.
  • Pet insurance is available for employees.
  • Student loan refinancing options are provided.
  • Virtual resources for mindfulness, counseling, and fitness are accessible to all employees.