Moniepoint is an all-in-one financial services platform for emerging markets and the second-fastest growing company in Africa.
Since 2019, Moniepoint’s technology has powered over 3 million people, offering personal and business banking, payment, credit, and business management tools.
The company processed $182 billion in 2023 and currently processes the majority of the POS transactions in Nigeria.
The role of Senior Site Reliability Engineer (SRE) involves ensuring systems run smoothly and efficiently while engineering solutions to improve visibility, eliminate repetitive tasks, and increase system resilience.
The ideal candidate will balance real-time on-call responsibilities with strategic engineering work to achieve sustainable and scalable service reliability.
Responsibilities include participating in on-call rotations, acting as Incident Commander during major incidents, developing automation to eliminate manual tasks, creating and maintaining monitoring dashboards, participating in feature development discussions, defining and tracking Service Level Indicators (SLIs) and Service Level Objectives (SLOs), and investigating customer complaints escalated beyond L1 and L2 support.
Requirements:
A minimum of 3 years of experience supporting enterprise applications in an SRE or similar role is required.
Knowledge of distributed systems, microservices architecture, and software design patterns is essential.
Experience with cloud platforms such as AWS, GCP, or Azure is necessary.
Strong knowledge of Kubernetes and container orchestration tools is required.
Experience using application performance monitoring tools, OpenTelemetry, and observability platforms such as New Relic, Datadog, ELK, or SigNoz is needed.
Excellent problem-solving and troubleshooting skills as an on-call engineer, with the ability to resolve complex infrastructure and application issues, are crucial.
Proficiency in setting up and maintaining monitoring dashboards and alerts using Grafana and Prometheus is required.
A working knowledge of a scripting/programming language (e.g., Python, Bash) is necessary.
Proficiency in SQL databases (e.g., MySQL), writing complex SQL queries against large datasets, and hands-on experience in database administration is essential.
Benefits:
Moniepoint prioritizes the well-being of every team member and values a culture where all opinions carry weight and all voices are heard.
The company offers a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
Employees will receive an attractive salary, pension, health insurance, annual bonus, and other benefits.
