Remote Senior Software Engineer, Backend (AI Agent)

Description:

• Play a substantial role in the Cresta Virtual Agents engineering team.
• Work with Cresta product and engineering teams to build and continuously improve the Cresta platform to support new product requirements.
• Stay closely connected with customers and their requirements, analyze technical tradeoffs, and own customer-facing deliverables.
• Develop high-quality, well-designed, reusable, and well-tested system components, contributing to overall system designs.
• Optimize platform design and implementation for lower latency, higher throughput, better reliability, and cost reduction.
• Demonstrate engineering best practices in deliverables and daily work, maintaining high standards.
• Grow into technical ownership in a substantial part of the Cresta product and platform.
• Contribute to building a best-in-class company in addition to building the best-in-class product.

Requirements:

• Bachelor’s degree in Computer Science or related field.
• 5+ years of experience in relevant domains.
• Proficiency in designing and maintaining clear and robust APIs based on a strong understanding of various protocols including gRPC, REST, etc.
• Previous experience working on Virtual Agent or AI Agent systems.
• Experience in high-performance database schema design and query optimization.
• Experience in containerized application deployment with Kubernetes.
• Experience with one of the major cloud providers.

Benefits:

• Variety of medical, dental, and vision plans designed to fit you and your family’s needs.
• Paid parental leave to support you and your family.
• Monthly Health & Wellness allowance.
• Work from home office stipend to help you succeed in a remote environment.
• Lunch reimbursement for in-office employees.
• PTO: 3 weeks in Canada.