The role involves building high-quality, clean, scalable, and reusable code by enforcing best practices around software engineering architecture and processes, including code reviews and unit testing.
You will work with product owners to understand detailed requirements and take ownership of your code from design, implementation, test automation, and delivery of high-quality products to users.
The position requires implementing software that is simple to use, allowing customers to extend and customize functionality to meet their specific needs.
You will contribute to the design and implementation of new products and features while also enhancing the existing product suite.
Mentoring colleagues and promoting knowledge-sharing is an essential part of this role.
Requirements:
Candidates must have a minimum of 6+ years of overall experience.
At least 1 year of experience with Generative AI or Agentic AI is required.
Experience in prompt engineering with major LLM providers such as OpenAI, Google, or AWS is necessary, along with a good understanding of the model quality evaluation process, including gathering or generating model quality evaluation test data sets.
Non-deterministic troubleshooting skills to fine-tune LLM prompts and AI Agents instructions are essential.
A minimum of 4+ years of experience with JavaScript and XML is required.
Candidates should have experience with data structures, algorithms, design patterns, and performance/scale considerations.
Strong analytical and design skills are necessary.
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving is required. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
Benefits:
ServiceNow offers a flexible work environment, allowing for remote or in-office work depending on the nature of the job.
The company is committed to creating an accessible and inclusive experience for all candidates, providing reasonable accommodations during the application process.
ServiceNow is an equal opportunity employer, ensuring that all qualified applicants receive consideration for employment without discrimination based on various protected categories.
Employment may be contingent upon obtaining necessary export control approvals for certain positions requiring access to controlled technology.
