Remote Senior Software Engineer - Gen AI

Description:

• The role involves building high-quality, clean, scalable, and reusable code by enforcing best practices around software engineering architecture and processes, including code reviews and unit testing.
• You will work with product owners to understand detailed requirements and take ownership of your code from design, implementation, test automation, and delivery of high-quality products to users.
• The position requires implementing software that is simple to use, allowing customers to extend and customize functionality to meet their specific needs.
• You will contribute to the design and implementation of new products and features while also enhancing the existing product suite.
• Mentoring colleagues and promoting knowledge-sharing is also a key responsibility of this role.

Requirements:

• Candidates must have a minimum of 6 years of overall experience.
• At least 1 year of experience with Generative AI or Agentic AI is required.
• Experience in prompt engineering with major LLM providers such as Open AI, Google, or AWS is necessary, along with a good understanding of the model quality evaluation process, including gathering or generating model quality evaluation test data sets.
• Non-deterministic troubleshooting skills to fine-tune LLM prompts and AI Agents instructions are essential.
• A minimum of 4 years of experience with JavaScript and XML is required.
• Candidates should have experience with data structures, algorithms, design patterns, and performance/scale considerations.
• Strong analytical and design skills are necessary.
• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving is required. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.

Benefits:

• ServiceNow offers a flexible work environment, allowing for remote, flexible, or in-office work personas based on the nature of the work.
• The company is an equal opportunity employer, ensuring that all qualified applicants receive consideration for employment without discrimination.
• ServiceNow strives to create an accessible and inclusive experience for all candidates, providing reasonable accommodations during the application process if needed.
• Employment may be contingent upon obtaining necessary export control approvals for certain positions requiring access to controlled technology.