Remote Senior Software Quality Engineer

Description:

• As a Senior Software Quality Engineer, you will play a key role in ensuring the quality, reliability, and performance of our products by designing, implementing, and maintaining robust test automation solutions.
• You will collaborate closely with developers, product managers, and other QA engineers to create scalable testing strategies, mentor junior team members, and ensure smooth releases across global teams.
• Key responsibilities include building test utilities using Java, Playwright, and Selenium to support functional and regression testing.
• You will maintain and enhance existing automation frameworks and develop automated tests for new features.
• You will execute test plans, collect quality metrics, and report on test execution results.
• You will partner with development teams to design and implement test strategies for new and existing functionality.
• You will assist engineering teams in identifying, diagnosing, and resolving application and environment issues.
• You will lead a small team (2–3 QE engineers) in executing manual test plans and delivering automation requirements.
• You will apply knowledge of AI technologies to both manual and automated testing processes.

Requirements:

• To be successful in this role, you must have 6+ years in software quality assurance, including Java programming with Selenium, JUnit, and TestNG.
• You should have a proven ability to automate tests using Java and front-end testing tools such as Playwright or Selenium.
• You must be hands-on with Eclipse, Jenkins, Maven, Git, and related development/testing tools.
• A strong understanding of performance, unit, integration, and automated testing practices is required.
• Familiarity with IDEs, debuggers, build tools, source control, ServiceNow, profilers, and Unix system administration tools is necessary.
• You should possess the ability to lead cross-team technical discussions and work effectively across time zones.
• A solid understanding of software development life cycle principles and best practices is essential.

Benefits:

• ServiceNow offers a flexible work environment with various work personas (flexible, remote, or required in office) based on the nature of the work and assigned location.
• The company is an equal opportunity employer, ensuring all qualified applicants receive consideration for employment without discrimination.
• ServiceNow strives to create an accessible and inclusive experience for all candidates, providing accommodations as needed during the application process.
• Employment may be contingent upon obtaining necessary export control approvals for certain positions requiring access to controlled technology.