Jane Technologies is an MIT-founded, high-growth technology company in the cannabis industry, aiming to enhance the online cannabis shopping experience.
The company operates the cannabis industry's first complete real-time marketplace, allowing users to browse local products, compare prices, and place orders for pickup or delivery.
The Senior Solutions Engineer will join the Partner Solutions team, acting as a technical bridge between the Partner Success team and core Engineering teams.
Responsibilities include diagnosing and troubleshooting complex partner issues, designing technical solutions, collaborating with partners' technical teams, and working closely with internal Product and Engineering teams.
The role involves owning technical documentation, conducting training sessions, and identifying opportunities for process improvement.
The position offers a clear path for growth, with potential mentoring and leadership opportunities as the team expands.
Requirements:
Candidates must have 5+ years in a technical, partner- or customer-facing role such as Solutions Engineering or Technical Consulting.
A strong understanding of core web technologies (HTTP/HTTPS, REST, JSON/XML, DNS) and proficiency in at least one programming language (e.g., Python, JavaScript, Ruby, Go) is required.
Experience with ecommerce applications, data APIs, and technologies like Postgres is preferred.
Strong debugging, problem-solving, and analytical skills are essential.
Excellent communication skills are necessary to explain complex concepts to both technical and non-technical audiences.
Candidates should be comfortable working directly with external stakeholders and have experience mentoring others and contributing to technical documentation.
A Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience) is required.
The ideal candidate should be self-driven, organized, and thrive in fast-paced environments.
Benefits:
The position offers a competitive compensation package, including equity.
Employees enjoy a remote-friendly work environment with colleagues across the US and Canada.
Benefits include health, dental, and vision insurance, a 401k plan, unlimited PTO, and a home office stipend.
