Remote Senior Solutions Engineer (Remote - US)

Description:

• The position is for a Senior Solutions Engineer based in the United States, posted by Jobgether on behalf of Process Street.
• This role involves working closely with customers as a technical expert and creative problem solver to optimize and automate workflows.
• Responsibilities include designing and delivering tailored product demos, building proofs of concept, and running live sessions to showcase no-code automation solutions.
• The role requires collaboration with sales, customer success, and engineering teams to ensure customers achieve value and provide feedback to guide the product roadmap.
• Ideal candidates thrive in a fast-paced remote environment and possess strong communication and customer engagement skills.

Requirements:

• Candidates must have 4+ years of experience in senior technical customer-facing roles such as Solutions Engineering, Consulting, Architecture, or Pre-sales.
• A strong track record in gathering requirements, designing solutions, and live-building workflows during customer sessions is essential.
• Proven expertise with automation tools like Zapier, Power Automate, or Make, along with a solid understanding of SaaS platforms, is required.
• Working knowledge of APIs, webhooks, and cloud integrations is necessary.
• Excellent problem-solving skills with the ability to simplify complex processes into elegant solutions are expected.
• Exceptional communication skills for engaging with both technical and non-technical audiences in live, unscripted environments are crucial.
• Candidates must be comfortable working independently in a fast-paced, remote-first environment.

Benefits:

• The position offers an unlimited PTO policy, typically amounting to 3-4 weeks plus major holidays and a company-wide week off in December.
• Employees can participate in company offsites and sponsored small group meetups to foster team connections worldwide.
• Regular social events, including coffee chats, games, and storytelling, are organized to build strong relationships among team members.
• Equity participation is available for all full-time employees.
• The role provides the opportunity to impact how organizations run through cutting-edge no-code automation technology.
• A supportive and inclusive culture that values diversity and growth is promoted within the company.