Remote Senior Solutions Engineer, Strategic Accounts - West Region

Description:

• The Senior Solutions Engineer, Strategic Accounts - West Region position is based in Arizona, California, Colorado, Oregon, or Washington.
• This role involves partnering with strategic accounts to guide them through discovery, demos, and proof-of-concept engagements using an analytics platform.
• The engineer will collaborate with product, sales, and engineering teams while acting as a trusted technical advisor for innovative digital brands.
• Responsibilities include serving as a strategic technical advisor, leading technical discovery conversations, and designing custom solutions.
• The role requires building and presenting demos, prototypes, and proofs of concept to articulate technical and business value.
• Daily collaboration with account executives, customer success managers, product managers, and engineers is essential for a seamless sales and onboarding experience.
• The engineer will guide customers through trial and onboarding periods to ensure meaningful engagement and long-term success.
• Capturing and communicating product feedback to influence the product roadmap is a key accountability.
• The position also involves mentoring and contributing to onboarding and training within the Solutions Engineering team.
• Occasional travel to client locations for demos, workshops, or strategic presentations is required.

Requirements:

• Candidates must have 7+ years of experience in software pre-sales, solutions engineering, or a related technical consulting role.
• Strong domain expertise in digital analytics, product analytics, marketing analytics, experimentation platforms, or cloud infrastructure is required.
• Hands-on proficiency with data tools like SQL and BI platforms is necessary, along with the ability to explain complex solutions to diverse audiences.
• Exceptional communication skills are essential, with confidence in presenting to C-level, technical, and business audiences.
• Proven ability to build trust with strategic customers and influence decision-making through consultative selling is required.
• Experience in navigating cross-functional teams in fast-paced environments and managing multiple high-stakes accounts simultaneously is necessary.
• Candidates must be located in the Pacific or Mountain time zone (PST or MST) to best support strategic accounts in the West Region.

Benefits:

• The position offers competitive total compensation, with specific salary ranges based on location.
• Eligible candidates will receive equity grants and performance-based incentives.
• Benefits include flexible PTO and 10–13 paid holidays, varying by state.
• The company covers 100% of employer-paid premiums on select medical, dental, and vision plans.
• Monthly stipends for wellness, commuting, and professional development are provided.
• A home office equipment allowance is included.
• Generous parental leave (12–20 weeks) and family-building benefits are offered.
• Access to Modern Health for coaching and therapy sessions, plus One Medical membership in select U.S. locations, is available.
• A 401(k) retirement plan with company sponsorship is part of the benefits package.
• Charitable giving grants and paid volunteer time are provided.
• The company promotes a fun, collaborative culture with a strong commitment to diversity, equity, and inclusion (DEI) and has a global team presence.