Vectara provides a scalable platform for deploying Enterprise AI Agents and AI Assistants with a focus on Accuracy, Security, and Explainability.
The enterprise RAG Platform leverages advanced models for retrieval, embedding, reranking, and includes an optimized LLM trained for quality and advanced Hallucination Mitigation.
The company has developed the Hughes Hallucination Evaluation Model and Correction model, which ensures accuracy, quality, and responsible AI that is production-ready.
Vectara has been featured in leading publications such as the New York Times and Visual Capitalist and serves over 100 Enterprise clients, including large US military organizations, financial services, healthcare, and manufacturing sectors.
The founding team consists of industry veterans and experts in neural information retrieval and distributed systems from Google.
The company is on a mission to help the world find meaning through applied Artificial Intelligence (AI).
The role of Senior/Staff Platform Software Engineer involves building and scaling the core infrastructure for the retrieval-augmented generation platform, focusing on automation, observability, reliability, and performance.
Requirements:
Candidates must have 5+ years of experience as a software engineer with a focus on backend systems and platform engineering.
Proficiency in programming languages such as Go, Python, or Java is required, along with experience in infrastructure-as-code tools like Terraform or Pulumi.
Applicants should have deep experience with various computing environments, including GCP, AWS, On-prem, or Azure.
A strong understanding of containerization and orchestration technologies, specifically Docker and Kubernetes, is necessary.
Experience with observability tools such as Prometheus, Grafana, and ELK/EFK is required.
Candidates should have experience working on ML platforms or supporting ML workloads in production.
Familiarity with data infrastructure technologies, including Kafka, Spark, and Airflow, is also required.
Benefits:
Vectara offers 100% paid Medical, Dental, and Vision insurance starting on the first day of employment.
Employees have the option of a Health Savings Account (HSA) or Flexible Savings Account (FSA).
The company provides generous paid time off (PTO), paid sick time, holidays, and company rest days.
There are professional development and training opportunities available for employees.
Vectara hosts company virtual happy hours and fun team-building activities to foster a positive work culture.