Remote Site Reliability Engineer

Description:

• Twilio is seeking a Site Reliability Engineer for their Data Infrastructure Platform.
• The role involves designing, building, and optimizing the platform to support various data-driven initiatives.
• The engineer will collaborate with cross-functional teams to understand business requirements and architect scalable solutions.
• Responsibilities include maintaining infrastructure for data ingestion, processing, and analysis, and ensuring data quality, integrity, and security.
• The engineer will also mentor early career engineers and stay updated with emerging technologies in big data.

Requirements:

• A Bachelor's or Master's degree in Computer Science, Engineering, or a related field is required.
• Candidates must have 8+ years of experience in Site Reliability Engineering, DevOps, or Software Engineering with a focus on infrastructure or backend systems.
• Strong production experience in operational management, scaling, and tuning for performance and reliability is necessary.
• Hands-on experience with Kubernetes, preferably EKS, is required.
• A deep understanding of AWS cloud services relevant to data infrastructure is essential.
• Proficiency in infrastructure-as-code tools like Terraform or CloudFormation is required.
• Expertise in observability tools such as Prometheus and Grafana is necessary.
• Candidates must be proficient in at least one programming language, such as Go, Python, or Java.
• Experience in designing and implementing incident response processes and participating in on-call rotations is required.
• A strong understanding of distributed systems principles is necessary.
• A proven track record of driving reliability improvements in high-scale, data-intensive systems is essential.
• Excellent problem-solving and analytical skills, along with strong verbal and written communication skills, are required.

Benefits:

• Twilio offers competitive pay and generous time off, including ample parental and wellness leave.
• Healthcare benefits and a retirement savings program are provided.
• The role may be eligible for Twilio’s equity plan and corporate bonus plan.
• All roles generally include health care insurance, a 401(k) retirement account, paid sick time, and paid personal time off.
• The starting salary will be determined based on skills, experience, and geographic location.