We are seeking a highly skilled and pragmatic Site Reliability Engineer (SRE) to help lead our evolution from legacy single-tenant monoliths to modern, scalable, multi-tenant microservices.
This is a pivotal role for our business, enabling faster delivery, improved reliability, and real scalability across our SaaS portfolio.
You will work closely with Infrastructure, Architecture, Engineering, and Support teams to design, build, and evangelize the next generation of SRE practices and tools that ensure uptime, resiliency, and customer trust.
Responsibilities include championing reliability by design, leading an observability overhaul, developing and implementing auto-scaling strategies, helping with progressive delivery, creating incident response processes, owning monitoring infrastructure, building developer empowerment tools, and collaborating cross-functionally.
Requirements:
Candidates must have 5+ years in SRE, DevOps, or Production Engineering roles, ideally within a SaaS or cloud-native environment.
Deep experience with cloud platforms (preferably Azure or AWS) and Infrastructure-as-Code tools (e.g., Terraform) is required.
Hands-on experience with Azure DevOps is strongly preferred, as our CI/CD and project workflows are fully built around it.
Proficiency with observability tools such as New Relic, Datadog, Prometheus, or similar is necessary.
A strong understanding of software deployment strategies, CI/CD pipelines, and release engineering is essential.
Candidates must have the ability to code in at least one modern scripting or systems language (e.g., Python, PowerShell, Go, Bash).
Experience operating multi-tenant environments with an emphasis on security, performance, and cost optimization is required.
Excellent communication skills are necessary, with the ability to thrive in cross-functional settings and influence engineering culture around reliability.
Benefits:
This position offers the opportunity to be a foundational part of a company-wide modernization initiative, helping shape the future of our platform as we scale to support thousands of customers and millions of end users.
You will have executive support, real ownership, and the chance to make an outsized impact.
The role is ideal for those who thrive in environments where engineering excellence meets pragmatic execution, and who are interested in improving reliability practices for better team performance.
