Remote Software Engineer - Gen AI / Agentic AI

Description:

• Build high-quality, clean, scalable, and reusable code by enforcing best practices around software engineering architecture and processes, including code reviews and unit testing.
• Work with product owners to understand detailed requirements and take ownership of your code from design, implementation, test automation, and delivery of high-quality products to users.
• Design software that is simple to use, allowing customers to extend and customize functionality to meet their specific needs.
• Help design and implement new products and features while also enhancing the existing product suite.

Requirements:

• Overall, a minimum of 2 years of experience is required.
• At least 1 year of experience with Gen AI / Agentic AI is necessary.
• Experience in prompt engineering with major LLM providers such as Open AI, Google, and AWS is required, along with a good understanding of the model quality evaluation process, including gathering or generating model quality evaluation test data sets.
• Non-deterministic troubleshooting skills to fine-tune LLM prompts and AI Agents instructions are essential.
• A minimum of 2 years of experience with JavaScript and XML is required.
• Experience with data structures, algorithms, design patterns, and performance/scale considerations is necessary.
• Strong analytical and design skills are required.
• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving is essential. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.

Benefits:

• ServiceNow offers a flexible work environment, allowing for remote or in-office work depending on the nature of the job and assigned work location.
• The company is committed to creating an accessible and inclusive experience for all candidates, providing reasonable accommodations during the application process if needed.
• ServiceNow is an equal opportunity employer, ensuring that all qualified applicants receive consideration for employment without discrimination based on various protected categories.