Remote Software Engineer, IoT Reliability

Description:

• AirGarage is seeking a Software Engineer to manage the reliability, health, and observability of its nationwide IoT device fleet.
• The role involves working with embedded systems, backend infrastructure, and site reliability engineering.
• Responsibilities include designing and building tools, monitoring pipelines, and automation to ensure hundreds of devices remain online and perform reliably.
• The engineer will architect and ship production code, build internal platforms for fleet monitoring and diagnostics, and apply debugging skills to resolve issues.
• The technology stack includes Embedded Linux (Debian, Yocto), Python, C++, DataDog, SQL, Postgres, Snowflake, AWS, GCP, Docker, RabbitMQ, and Github Actions.
• Key tasks include designing systems for monitoring IoT device health, building internal tools for device setup and QA automation, and investigating fleet-wide issues through metrics and logs.
• The engineer will also conduct health assessments, collaborate with operations and hardware teams, and maintain troubleshooting guides.
• The position requires occasional travel (approximately 20%) for QA, deployments, and on-site debugging.

Requirements:

• Candidates must have 3+ years of professional software engineering experience.
• Strong proficiency in Python and SQL is required, with experience in shipping production-quality code; a background in C++ is a plus.
• Experience managing distributed Linux-based hardware appliances or IoT fleets is necessary.
• Familiarity with observability and monitoring tools such as DataDog, OpenTelemetry, Prometheus, and Grafana is essential.
• A track record of building internal tooling, monitoring, or reliability platforms is required.
• Hands-on experience with Linux systems and debugging distributed hardware/software environments is needed.
• A background in cellular and wireless connectivity technologies is preferred.
• Excellent written and verbal communication skills are necessary for translating technical findings into clear reports.
• Candidates should be self-starters who thrive in fast-paced, ownership-driven environments and be willing to travel for troubleshooting.

Benefits:

• Employees will receive equity in the company, allowing them to have a stake in the business they help build.
• The position is fully remote, allowing employees to work from anywhere in North America.
• Health insurance is provided, covering 85% of the cost for the primary employee and 50% for dependents.
• A home office setup is included, providing a laptop and necessary equipment for success.
• The company offers an unlimited PTO policy with a minimum requirement of 10 days per year.
• A 401k retirement savings program is available for financial planning.
• Team off-sites occur approximately twice a year in various locations.
• Employees can participate in a recurring book club for personal and professional growth.
• There are opportunities for career growth as the team expands significantly in the coming years.
• Employees have the chance to impact urban real estate use and work with a diverse team committed to inclusivity.