Remote Software Engineer, Product Engineering (Senior, Staff+)

at Kustomer

Posted 3 weeks ago 4 applied

Description:

  • Kustomer is an industry-leading conversational CRM platform that enhances customer experiences through intelligent tools like AI and Automation.
  • The company was founded in 2015 and has raised over $200M in funding, with Meta acquiring Kustomer in 2022.
  • Kustomer is looking for a Full Stack Engineer to join their Product Engineering team to build core user experiences.
  • The role involves delivering high-quality, user-facing features and requires working across the stack with technologies such as Node.js, React, Golang, and AWS.
  • Responsibilities include designing, developing, and deploying scalable web applications, collaborating with cross-functional teams, and optimizing application performance.
  • The ideal candidate should be passionate about technology, particularly AI and automation, and should thrive in a product-focused environment.

Requirements:

  • Candidates must have 7+ years of software development experience.
  • A Bachelor's degree in Computer Science, Software Engineering, or a related field is required, or equivalent experience.
  • Strong proficiency in modern server-side languages such as JavaScript, Go, Python, or Rust is necessary.
  • Experience in building web applications using React.js and RESTful API development is required.
  • Familiarity with cloud platforms like AWS or GCP and experience with cloud services is essential.
  • Candidates should have the ability to diagnose and debug complex issues and optimize application performance.
  • Experience using AI tools for software development tasks is required, along with familiarity in integrating AI capabilities into web applications.

Benefits:

  • Kustomer offers competitive salaries and stock options.
  • In the U.S., employees receive 100% healthcare coverage, a 401K plan, WiFi and mobile reimbursement, and a generous vacation policy.
  • In the UK, additional benefits include pension and supplemental health insurance.
  • The company is committed to diversity and inclusion, creating an environment where everyone can thrive and feel a sense of belonging.