Remote Software Implementation Engineer, Market Expansion

Description:

• Serve Robotics is seeking a Software Implementation Engineer to facilitate the last-mile technical work for robotic deliveries in new cities.
• The role involves embedding with engineering and operations teams to create configuration interfaces and document processes in reusable runbooks.
• Responsibilities include building and maintaining internal UIs/APIs for data management, diving into autonomy and fleet-management codebases, partnering with Expansion Ops for parameter changes, scoping technical work with the Expansion TPM, and writing clear runbooks and dashboards for future deployments.

Requirements:

• Candidates must have 3+ years of professional software development experience, with proficiency in several programming languages, including Python.
• A minimum of 1 year of experience writing SQL for analytics, ETL, or configuration management is required.
• Experience in creating internal tools or admin interfaces that ensure safe configuration management is necessary.
• Excellent written and verbal communication skills are essential, with the ability to translate technical details for non-technical partners.
• Willingness to travel approximately 25% to emerging Serve markets for launch support is required.

Benefits:

• The position offers the opportunity to work with a diverse and agile team of tech industry veterans in software, hardware, and design.
• Employees will be part of a company that is solving real-world problems using robotics, machine learning, and computer vision.
• The role provides a chance to contribute to the future of urban delivery systems and make a significant impact on local businesses and communities.