Remote Software Maintenance Engineer

Description:

• Canonical is a leading provider of open source software and operating systems, particularly known for its platform, Ubuntu, which is widely used in various enterprise initiatives.
• The company has a global presence with over 1200 colleagues in more than 75 countries and operates primarily in a remote work environment.
• The Software Maintenance Engineer role involves working on Linux-based infrastructure and applications across all layers of the stack, including bare metal, virtualization, containerization, storage, networking, OpenStack, and Kubernetes.
• The position requires troubleshooting and resolving complex customer issues related to Ubuntu and other open source software, as well as developing bug fixes and participating in upstream communities.
• The role emphasizes collaboration with Canonical's Field, Support, and product engineering teams, and requires effective communication and time management skills.
• This is a remote position with occasional international travel (up to 10% of work time) for team meetings and events.

Requirements:

• Candidates must have an exceptional academic track record and a background in Computer Science, STEM, or a similar field.
• Experience with Linux and open source software is required, along with proficiency in at least one programming language such as Python, Go, C, or C++ on Linux.
• A strong drive to learn new technologies and tackle challenging issues is essential.
• Willingness to travel up to four times a year for internal events is necessary.

Benefits:

• Canonical offers a distributed work environment with opportunities for in-person team sprints twice a year.
• Employees receive a personal learning and development budget of USD 2,000 per year and an annual compensation review.
• Additional benefits include recognition rewards, annual holiday leave, maternity and paternity leave, and access to an Employee Assistance Programme & Wellness Platform.
• Employees have the opportunity to travel to new locations for meetings and events, along with priority travel upgrades for long-haul company events.