Remote Solution Engineer

Description:

• Brightspeed is seeking a driven, creative, and energetic Solution Engineer to join their team.
• The Solution Engineer will report directly to the Manager of Sales Engineering.
• This role involves working with Sales to design, sell, and support solutions utilizing the entire suite of Brightspeed services.
• Responsibilities include understanding customer business challenges, developing solutions, and communicating them effectively.
• The Solution Engineer will support Sales and Account teams with pre-sale proposal generation, including pricing assistance, equipment design, and technical documentation.
• The role requires developing and articulating value statements based on an understanding of voice, data, Internet, and network solutions.
• The Solution Engineer will assist in preparing and presenting technical designs and paperwork for post-sale handoff to Engineering and Service Delivery teams.
• The position involves representing Brightspeed on customer appointments as a subject matter expert in network and technology services.
• The role requires developing collaborative relationships with various internal organizations, including Service Delivery, IT, Product Management, and others.

Requirements:

• Candidates should have 10+ years of experience in sales engineering.
• A strong knowledge of technology and telecommunications services, including networks and network design, is required.
• Understanding of voice, data, Internet, and network/managed services and the underlying technology is essential.
• Familiarity with sales strategies, processes, systems, and approaches is necessary.
• Strong presentation and negotiation skills are required.
• A customer service orientation is essential for this role.
• The ability to effectively convey information and communicate with others is a must.

Benefits:

• Brightspeed offers competitive compensation and comprehensive benefits.
• The benefits program includes medical, dental, vision, and life insurance.
• An employee assistance program and a 401K plan with company match are part of the benefits package.
• The company promotes overall wellness through physical, emotional, and financial health initiatives.
• Brightspeed is recognized as a Top Workplace and prioritizes a vibrant hybrid workforce.
• The company is committed to inclusion and belonging, fostering a diverse team to advocate for accessible and high-quality internet services.